Terms and conditions heading

1. Upkeep of The Hostel 1.1 RV Management will provide cleaning services for common areas. But it is the responsibility of the residents to keep their unit, room, and surroundings clean. 1.2 In the hostel, single beds with mattresses are provided in all bedrooms and Residents are to bring their own pillows, bed sheets, blankets, towels, etc. A study table with chair, bookshelf (V1 & V2 only), and wardrobe/cupboard are also provided for each Resident. It is the Residents’ duty to ensure all the items and furniture are well taken care of. 1.3 It is the responsibility of Residents to ensure the common areas which includes toilets, hall, balcony, and pantry and clean. 1.4 All garbage bags, especially with leftover food must be disposed of at designated disposal area on daily basis, except Sunday. 1.5 All air-conditioners, lights and electrical appliances must be switched off when the Resident is not in the room/respective area. A penalty can and may be imposed for failure to comply. 1.6 All furniture provided must not be moved without the consent of RV Management as it is meant to be placed at the already specified locations. A penalty can and may be imposed should furniture be found to be moved. 1.7 Any damage/loss of Hostel property must be reported immediately to RV Management. Residents can and may be charged for any missing/damaged property. 1.8 Residents whose standard of housekeeping is not acceptable will be asked to rectify the situation. Should there be no improvement, the bedroom or unit concerned will be cleaned by the cleaning staff and the charges incurred will be billed to the Resident with an additional RM250 of penalty. The housekeeping standard is solely based on the view of RV Management whose decision will be final and not subject to debate. 1.9 Residents are required to label all their food/container/item in the refrigerator/ pantry/common area. Any food/container/item found to be unlabeled will be discarded without prior notice. 1.10 It is the responsibility of Residents to ensure the refrigerator (interior/storage compartments) is clean. 1.11 Residents are responsible for their own personal safety with regards to usage of any corridor. 1.12 Maintenance staff and contractors may enter the hostel units and/or rooms as and when necessary, in the course of their duty under the directive of RV Management. This will be done in accordance with respecting privacy and protecting the dignity of the residents, subject to reasonable notice given. For scheduled maintenance work, residents will be notified earlier via emails. 1.13 Residents are expected to pay for the costs involved in cleaning, repairing, or re-painting of their room if they are not maintained in the conditions they were in at the beginning of the check-in except for normal wear and tear. No nails, screw, heavy duty tapes, double sided tapes, poster, and pictures are allowed on the wall, furniture, and door. 1.14 The residents are advised to be extremely cautious when burning candles, incense sticks or cones and mosquito coils. 1.15 Fire safety equipment must not be tampered with, other than for emergency purposes only. Any Resident found tampering with any Fire safety equipment with evidence or proof the Resident will be charged of minimum fine of RM300 or depending on the severity of the damage caused and the final cost validated by the third party or the vendor. 2. Security and Safety 2.1 It shall be the responsibility of the Residents to always lock all doors for the protection of their property and that of their roommates/housemates as well as for security reasons. The room door must always be closed and locked after entering or leaving the hostel. 2.2 Residents are solely responsible for the safety of their own valuables. Bedroom door must be locked when the Residents are not inside the room. 2.3 RV Management shall not under any circumstances be responsible for any damage, loss or theft of any property, money and other items belonging to the Residents and/or their visitors and any personal injuries suffered by the Residents or their visitors/guests howsoever resulting from the Resident’s or their guest’s recklessness, willful negligence or negligent use of the apartment or RV Management supplied property or furnishings. 2.4 Residents are not permitted to change rooms or sleep anywhere other than in their own bedroom without the consent of the RV Management. 2.5 Any resident who finds his/her roommate(s)/housemate(s) missing for more than 48 hours must report to the RV Management immediately. This is to enable the RV Management to take immediate action if any untoward incident has taken place. 2.6 Residents are advised not to entertain or permit any strangers to enter the hostel unit. 3. Late Night Rules 3.1 Residents returning in the early hours of the morning are to abide by all the Residential Village Rules, e.g., not making too much noise. 3.2 Residents are advised to maintain reasonable noise levels and not to produce excessive noise from 10.00 pm – 8.00 am. 4. Maintenance / Request for Repairs 4.1 Residents are required to lodge report through UCS portal on any faulty equipment, lighting, fixtures and fittings, and leakages by filling the UCS portal. 4.2 For any maintenance request, the repair work will be carried out maximum within five (5) working days (excluding Saturday, Sunday, or any public holidays). For any maintenance work involves the main structure of the building or needs a replacement such as bed or air- conditioner, the work may take a longer period and Residents will be advised accordingly. 4.3 Residents are advised to be at the hostel during the maintenance work as notice will be given prior to the maintenance visit. In the absence of the Residents, the maintenance team or contractor will proceed with the checks and repairs. 5. Cooking 5.1 No cooking is allowed in the rooms and/or house. Residents who are found cooking in the room will be fined RM300. 5.2 With due respect to Muslim housemates, Residents are advised to store ONLY ‘HALAL’ food in the refrigerator. 5.3 Residents must ensure all dishes and cutlery are always washed and kept neatly. 5.4 It is the responsibility of the Residents to ensure no left over or expired food is kept in refrigerator, kitchen cabinets and/or sink. 6. Force Majeure / Superior Force / Unavoidable Accident 6.1 In the event that the Hostel or any part thereof, should be the caused at any time by fire or explosion or any cause beyond the reasonable control of the RV Management so as to be partially or totally unfit for the Resident’s occupation or use, then the RV Management has rights to evacuate the residents from the said property and shall not be made liable for any claims. 6.2 RV Management will immediately work on providing replacement accommodation which is deemed suitable for the resident for either the short or long term. 7. Electrical Appliances / Items 7.1 Domestic electrical equipment may be brought into and used within the hostel with the provision that strict adherence is given to the following: 7.2 Equipment and connecting leads must be serviceable and in a safe condition 7.3 Strictly no cable running on the floor and from room to room 7.4 Plugs must be wired in the correct manner and incorporate fuses of the correct rating, 7.5 A plug must supply only one piece of equipment, 7.6 A total load on a wall socket must not exceed 13 amps. 7.7 Mobile/portable air-conditioning is not allowed. 7.8 The RV Management reserves the right to take necessary action it deems fit if items in the prohibited list are found in any room or unit. This may include a fine of RM300. 8. Residents of each floor are responsible for proper use of the common facilities within the hostel (e.g., common toilets, showers, etc.). Repair/replacement costs due to any damage that results from the willful neglect or improper use of the common facilities will be borne equally by the residents of their respective levels. 9. The University ensures that the hostel is safe for its community. Therefore, students are being accountable in making sure the cleanliness, orderliness, and safety of the hostel. 10. Furthermore, the University is a place for advancement of education and students shall respect the sanctity of the University. Therefore, any immoral activities or any conduct which can be considered as vulgar, indecent, improper, or unnatural committed by students in the hostel are not allowed.