DAY 1: IT Governance Fundamentals

Module 1: Introduction to IT Governance 

• Definition and importance of IT Governance
• Alignment of IT with strategic business goals
• Overview of IT Governance frameworks (e.g., COBIT, ITIL, ISO/IEC 38500)

Module 2: IT Governance Frameworks and Standards 

• Detailed exploration of COBIT
• Overview of ITIL and its role in service management
• ISO/IEC 38500 and its principles for corporate governance of IT
• Hands-on Activity (1 Hour)
• Case study analysis: Participants review a case study and identify governance issues.
• Tools: Whiteboard for brainstorming, case study handouts

Module 3: IT Governance Implementation 

• Steps for implementing an IT Governance framework.
• Roles and responsibilities in IT Governance
• Setting up an IT Governance committee
• Hands-on Activity (1 Hour)
• Role-play exercise: Participants simulate a meeting of an IT Governance committee.
• Tools: Role cards, meeting agenda template

Module 4: Performance Measurement 

• Key performance indicators (KPIs) for IT Governance
• IT Balanced Scorecard approach
• Hands-on Activity (1 Hour)
• KPI development workshop: Participants develop KPIs for a hypothetical organization.
• Tools: KPI template, example KPIs

DAY 2 : Risk Management in IT

Module 5: Introduction to IT Risk Management 

• Definition and importance of IT Risk Management
• Risk management life cycle

Module 6: IT Risk Identification and Assessment 

• Qualitative and quantitative risk assessment methods
• Risk registers and risk matrices
• Hands-on Activity (1 Hour)
• Risk assessment exercise: Participants perform a risk assessment using a provided scenario.
• Tools: Risk matrix template, risk scenario descriptions

Module 7: IT Risk Mitigation Strategies  

• Risk response options: Avoid, Mitigate, Transfer, Accept
• Developing risk mitigation plans
• Hands-on Activity (1 Hour)
• Risk mitigation workshop: Participants create a risk mitigation plan for a case study.
• Tools: Risk mitigation plan template, case study documents

Module 8: Monitoring and Reporting on IT Risk 

• Continuous monitoring strategies
• Reporting mechanisms and dashboards
• Hands-on Activity (1 Hour)
• Dashboard design activity: Participants design a risk dashboard for reporting purposes.
• Tools: Dashboard design template, example dashboards

Course Wrap-Up and Q&A  

• Recap of key takeaways from the course
• Open Q&A session
• Feedback collection