Advanced Effective Marketing Strategies for Creating Value and Gaining Competitive Edge

  LEVEL : INTERMEDIATE                    HRDF : CLAIMABLE 

    TRAINERS : DR. AMJAD SHAMIM

 

WHEN  


26 - 27 AUGUST 2021

 

WHERE 


MS TEAMS (ONLINE)

 

TIME


9.00AM - 1.00PM

 

RM 500 FOR PROFESSIONALS

10% Discount for Early Bird (until 30 July) / Group / Students

CONTENT SUMMARY

INTRODUCTION

Today's market is highly competitive where customers expectations are very different from the past. Customers want more than a product (goods or services). Therefore, companies need advanced marketing strategies aligned with today's customers' expectations to create value for the customers and gain value in return.

Companies need to use different and potentially successful ways to approach the customers. The companies need to understand customers' expectations (more than just a need) and develop advanced effective market strategies aligned with their expectations.

The notion of advancing and excelling in the market is goal of almost every business. To skill and approach to create unique competence lies beyond selling the products but a deep understanding of customers expectations and application of advanced concepts that can create value.

This 2-days course is designed to bring the latest best practices for the participants on how to create value using the latest marketing strategies and develop enriched experiences for the customers and other stakeholders involved in the eco-system. The course offers an inspiring combination of academic excellence and real life marketing practices through case studies.

COURSE CONTENT

Module 1: Change lens from Goods-Dominant Logic to Service-Dominant Logic

Module 2: Agile marketing for customer value creation

Module 3: Eye on the future marketing strategies for sustainable business growth.




OBJECTIVES

Upon completion of this course, participants will be able to:

  1. To apply advanced effective marketing strategies to co-create  value with the customers.
  2. To apply customer centric strategies to meet customers             expectations and gain competitive edge.
  3. To develop business solutions for sustainable business growth.


WHO SHOULD ATTEND?

  • Sales Executives
  • Sales and Marketing Managers
  • Corporate service managers
  • Frontline Employees 






OUR TRAINERS



Dr. Amjad Shamim (UTP)

Dr. Amjad Shamim is currently Program Manager for MBA in Energy Management and Senior Lecturer in Marketing at Universiti Teknologi PETRONAS, Malaysia. He is also Core Researcher at Center of Social Innovation, Institute of Self-Sustainable Building. He holds PhD, MS and MBA in Marketing.

He has over 12 years of working experience in industry, academia, and research. He has conducted several trainings both nationally and internationally in the areas of value co-creation, service thinking approach for delivery value, delivering service excellence, and structural equation modeling among others.

He is the recipient of Liam Glynn Research Scholarship Award by Service Special Interest Group (AMA-SERVSIG) sponsored by Arizona State University Center for Services Leadership USA (2019), and UTP Brand Advocate Award (2020).

Dr. Amjad has published over 30 articles in reputed international journals. In addition, he has received Seven research grants amounting to USD 84,000 from national and international funding bodies.


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REGISTRATION FEES

      ProfessionalS       

myr500

*fee quoted does not include SST, GST/VAT or withholding tax (if applicable)

Early bird/ group/ student

myr450

*fee quoted does not include SST, GST/VAT or withholding tax (if applicable)

OUR LOCATION

Centre for Advanced & Professional Education (CAPE)

 Level 16, Menara 2, Menara Kembar Bank Rakyat, 50470, Jalan Travers, Kuala Lumpur.

CALL US

+605 - 368 7558

DROP US AN EMAIL

cape@utp.edu.my